Jan 2710 minThe Top 20 Casino Gambling Scams of the Century A look back at significant casino scams since 2000. A Casino Guys Compilation Two years ago, Bill Zender and I sat down and started going...
Dec 11, 202110 minCheating May Be Sexy But it Doesn’t Pay the Bills (part two of two)Today’s casino surveillance operations do more than catch cheats. They play an important role in a casino’s overall risk management...
Nov 20, 20219 minCheating May Be Sexy But it Doesn’t Pay the Bills (part one of two)If casino surveillance departments charged for all the services that they provide, their business would be booming. If they only got paid...
Nov 10, 202117 minWhy I Got Out of the Consulting BusinessI used to be a gaming consultant from 2010-2017. I consulted for surveillance operations and conducted game protection seminars around...
Jun 8, 20207 minWhat Strip Casinos Have Done to Combat COVIDAfter 78 days of being shut down, Las Vegas casinos reopened yesterday.
May 1, 20209 minCoronavirus: Casinos vs GoliathIt took a global pandemic to do what had never been done before - shut the casino industry down. What do we need to do to reopen our casinos
Feb 27, 20208 minSurveillance Skill Set for the Twentiesthe third of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade.
Feb 11, 20208 minOptimizing Surveillance’s Role in the TwentiesThe second of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade
Jan 16, 202010 minMy (Computer) Vision for the TwentiesThe first of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade.
Dec 5, 20199 minCheat Streams (Are Made of This)A California casino and a poker player are being sued by other players alleging there’s been some dodgy business going on during live stream
Nov 5, 20198 minThe Sound of SilenceWhy do casinos record video but not audio on their table games? Excuse me, what did you say? I can’t hear you.
Oct 1, 20199 minI'm Not Your Big BrotherFacial recognition technology finally works. But before you rush out and buy, there are some things to think about.
Sep 4, 20199 minWho's Watching Slots?Cheats and thieves have worked it out. No one in the casino is watching electronic games, except maybe the slot technicians.
Feb 25, 201910 minIt's Time To Get Rid of Chips!Call me crazy but I’m convinced it’s time to get rid of casino chips. It’s time for casino table games to go digital like the rest of the...
Nov 9, 201810 minProtecting the Assets: Security and surveillance in today's worldI recently traveled to Manila to catch up with friends who had taken management opportunities in the newly opened integrated casino...
Feb 23, 20187 minAnother Problem With Problem GamblingProblem Gamblers Can Kill People In 2017, in three separate incidents around the world, “problem gamblers” killed and injured hundreds of...
Feb 1, 20177 minRunning the RNG Risk: How computers are taking the luck out of gamblingIn the late ’80s, a real game-changer took place in casinos that would forever change the landscape and opportunities in the gambling...
Feb 1, 20167 minCasino Cheating: I Think There’s An App For ThatSeventy miles north of the world’s gambling capital Macau is Guangzhou, the world’s capital for purchasing gambling cheating devices....
Mar 1, 20157 minSlot Machines Under Attack: The Scam That Could Change EverythingIn December 2014, four Russian nationals were indicted by the FBI for using electronic devices to cheat slot machines. According to the...
Feb 1, 20149 minThe Resurgence of Marked CardsAccording to the Chinese, 2013 was the year of the snake. From a game protection perspective you could have called it the year of marked...