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Cheats, Hidden Cameras and Exposed Cards
If you can see it, and believe it, it is a lot easier to achieve it - Oprah The #1 casino game protection threat is a crooked dealer. The...
Jan 309 min read


How to Calculate a Surveillance Operator's ‘CTW’
An idea for calculating the worth of a good Surveillance Operator to a casino. What is a Surveillance Operator Worth? Over the years...
Nov 20, 20247 min read


The Baccarat Cut Card Scam
The scam that cheated casinos for over $100 million in 2010-2011 is back! Mark Twain once said history doesn’t repeat itself but it often...
Mar 19, 202410 min read


The Casino Insider Threat
98% of your employees are assets to the business. 2% are liabilities. The sad truth is that some employees can’t be trusted. They are...
Jan 29, 20249 min read


5 Guiding Principles of Casino Game Protection
A framework for casino gaming executives and surveillance professionals
Feb 23, 202311 min read


Why Are Electronic Table Games the Hottest Target For Cheats?
In The US in 2022 more money was cheated from electronic tables games than traditional table games. Shiny New Objects Electronic table...
Jan 31, 20239 min read


The Top 20 Casino Gambling Scams of the Century
A look back at significant casino scams since 2000. A Casino Guys Compilation Two years ago, Bill Zender and I sat down and started going...
Jan 27, 202210 min read


Cheating May Be Sexy But it Doesn’t Pay the Bills (part two of two)
Today’s casino surveillance operations do more than catch cheats. They play an important role in a casino’s overall risk management...
Dec 10, 202110 min read


Cheating May Be Sexy But it Doesn’t Pay the Bills (part one of two)
If casino surveillance departments charged for all the services that they provide, their business would be booming. If they only got paid...
Nov 20, 20219 min read


Why I Got Out of the Consulting Business
I used to be a gaming consultant from 2010-2017. I consulted for surveillance operations and conducted game protection seminars around...
Nov 10, 202117 min read


What Strip Casinos Have Done to Combat COVID
After 78 days of being shut down, Las Vegas casinos reopened yesterday.
Jun 8, 20207 min read


Coronavirus: Casinos vs Goliath
It took a global pandemic to do what had never been done before - shut the casino industry down. What do we need to do to reopen our casinos
May 1, 20209 min read


Surveillance Skill Set for the Twenties
the third of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade.
Feb 26, 20208 min read


Optimizing Surveillance’s Role in the Twenties
The second of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade
Feb 11, 20208 min read


My (Computer) Vision for the Twenties
The first of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade.
Jan 16, 202010 min read


Cheat Streams (Are Made of This)
A California casino and a poker player are being sued by other players alleging there’s been some dodgy business going on during live stream
Dec 5, 20199 min read


The Sound of Silence
Why do casinos record video but not audio on their table games? Excuse me, what did you say? I can’t hear you.
Nov 5, 20198 min read


I'm Not Your Big Brother
Facial recognition technology finally works. But before you rush out and buy, there are some things to think about.
Oct 1, 20199 min read


Who's Watching Slots?
Cheats and thieves have worked it out. No one in the casino is watching electronic games, except maybe the slot technicians.
Sep 4, 20199 min read


It's Time To Get Rid of Chips!
Call me crazy but I’m convinced it’s time to get rid of casino chips. It’s time for casino table games to go digital like the rest of the...
Feb 25, 201910 min read
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