The Baccarat Cut Card Scam
The scam that cheated casinos for over $100 million in 2010-2011 is back! Mark Twain once said history doesn’t repeat itself but it often...
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- Jan 29
- 9 min
The Casino Insider Threat
98% of your employees are assets to the business. 2% are liabilities. The sad truth is that some employees can’t be trusted. They are...
- Feb 23, 2023
- 11 min
5 Guiding Principles of Casino Game Protection
A framework for casino gaming executives and surveillance professionals
- Jan 31, 2023
- 9 min
Why Are Electronic Table Games the Hottest Target For Cheats?
In The US in 2022 more money was cheated from electronic tables games than traditional table games. Shiny New Objects Electronic table...
- Jan 27, 2022
- 10 min
The Top 20 Casino Gambling Scams of the Century
A look back at significant casino scams since 2000. A Casino Guys Compilation Two years ago, Bill Zender and I sat down and started going...
- Dec 10, 2021
- 10 min
Cheating May Be Sexy But it Doesn’t Pay the Bills (part two of two)
Today’s casino surveillance operations do more than catch cheats. They play an important role in a casino’s overall risk management...
- Nov 20, 2021
- 9 min
Cheating May Be Sexy But it Doesn’t Pay the Bills (part one of two)
If casino surveillance departments charged for all the services that they provide, their business would be booming. If they only got paid...
- Nov 10, 2021
- 17 min
Why I Got Out of the Consulting Business
I used to be a gaming consultant from 2010-2017. I consulted for surveillance operations and conducted game protection seminars around...
- Jun 8, 2020
- 7 min
What Strip Casinos Have Done to Combat COVID
After 78 days of being shut down, Las Vegas casinos reopened yesterday.
- May 1, 2020
- 9 min
Coronavirus: Casinos vs Goliath
It took a global pandemic to do what had never been done before - shut the casino industry down. What do we need to do to reopen our casinos
- Feb 26, 2020
- 8 min
Surveillance Skill Set for the Twenties
the third of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade.
- Feb 11, 2020
- 8 min
Optimizing Surveillance’s Role in the Twenties
The second of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade
- Jan 16, 2020
- 10 min
My (Computer) Vision for the Twenties
The first of a three-part series (a “Willogy”) where I explore the opportunities for casino surveillance operations over the next decade.
- Dec 5, 2019
- 9 min
Cheat Streams (Are Made of This)
A California casino and a poker player are being sued by other players alleging there’s been some dodgy business going on during live stream
- Nov 5, 2019
- 8 min
The Sound of Silence
Why do casinos record video but not audio on their table games? Excuse me, what did you say? I can’t hear you.
- Oct 1, 2019
- 9 min
I'm Not Your Big Brother
Facial recognition technology finally works. But before you rush out and buy, there are some things to think about.
- Sep 4, 2019
- 9 min
Who's Watching Slots?
Cheats and thieves have worked it out. No one in the casino is watching electronic games, except maybe the slot technicians.
- Feb 25, 2019
- 10 min
It's Time To Get Rid of Chips!
Call me crazy but I’m convinced it’s time to get rid of casino chips. It’s time for casino table games to go digital like the rest of the...
- Nov 9, 2018
- 10 min
Protecting the Assets: Security and surveillance in today's world
I recently traveled to Manila to catch up with friends who had taken management opportunities in the newly opened integrated casino...
- Feb 23, 2018
- 7 min
Another Problem With Problem Gambling
Problem Gamblers Can Kill People In 2017, in three separate incidents around the world, “problem gamblers” killed and injured hundreds of...
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